Learning Center/Risk & Due Diligence/Item 19: Financial Performance

Understanding Item 19 Financial Performance Representations

Item 19 is the most valuable section of the FDD for evaluating a franchise. Here is how to read it, what to look for, and what brands actually disclose.

What Is Item 19?

Item 19 of the FDD allows franchisors to make "financial performance representations" - claims about how much money franchisees can expect to make. It is the only place in the FDD where the franchisor can legally share earnings data.

**Important:** Only about 30% to 40% of franchisors provide Item 19 data. Brands that do are generally more transparent.

Types of Item 19 Disclosures

**Gross Revenue / Sales:** The most common disclosure. Shows average or median annual revenue per location. This tells you the top line but nothing about profitability.

**Cost of Goods Sold (COGS):** Some brands break out product/supply costs as a percentage of revenue. Critical for restaurant and retail franchises.

**Operating Expenses:** Labor, rent, utilities, insurance, and other costs. Rarely disclosed in full, but some brands provide ranges.

**Net Income / EBITDA:** The gold standard. Very few brands disclose bottom-line profitability, but when they do, it is extremely valuable.

**Same-Store Sales Growth:** Year-over-year revenue growth for locations open 12+ months. Shows whether the brand is growing or declining organically.

How to Evaluate Item 19 Data

  1. **Mean vs. Median:** Median is more useful than mean because it is not distorted by outlier locations. A few high-performing units can make averages look deceptively attractive.
  1. **Sample Size:** Does the data cover all locations or just a subset? A brand with 500 locations that only discloses data for 50 "representative" units may be cherry-picking.
  1. **Age of Locations:** Are the results from mature locations (open 3+ years) or does the data include new locations still ramping up?
  1. **Geographic Mix:** Results from high-cost urban markets may not apply to your suburban territory.
  1. **Company-Owned vs. Franchised:** Some brands report results from company-owned locations only, which may have different economics than franchised units.

Questions to Ask About Item 19

  • What percentage of total units does this data represent?
  • Are these figures audited?
  • How has this data changed over the past 3 years?
  • Does this include all revenue streams or just food/product sales?
  • What is the distribution? How many units are below the median?

Red Flags in Item 19

  • Only disclosing "selected" or "representative" locations
  • Showing only gross revenue without any cost data
  • Data that is more than 2 years old
  • Significant gap between company-owned and franchised unit economics
  • No clear methodology explaining how the numbers were calculated

Last updated: April 2026